CLAIMS INVESTIGATIONS

Let’s face it—insurance claims can be as straightforward as a crossword puzzle written in hieroglyphics. Whether it’s a workers' compensation claim that feels just a bit too “perfect” or a liability case that smells fishier than a Michigan lake in July, Ridgeback Investigations is here to help you figure out what’s really going on. From surveillance to social media checks, we’ve got all the tools to uncover the truth, no matter how hard someone’s trying to hide it. Below, we break down the different types of insurance investigations we specialize in and, of course, how our services can make your life a whole lot easier. 

Workers' Compensation 

Is that a real limp, or just a great actor? 

When someone claims they’re too injured to work but are caught dancing the night away? Yeah, we’ve seen it. Our surveillance experts and hotel canvassers are here to keep tabs on your claimants and make sure that “back injury” doesn’t turn into a triathlon win. Got suspicions? We’ll handle the stakeout.

Liability 

Who’s really liable here? Let’s find out. 

When blame is tossed around like a hot potato, we step in to uncover the facts. From slip-and-falls to more complex liability issues, our social media checks and background reports dig deep to see what’s true and what’s, well, "creative storytelling."

PIP (Personal Injury Protection) 

Car accidents? We've seen every excuse in the book. 

PIP claims can be tricky. Are the injuries real, or is someone just trying to cash in on their “misfortune”? We’re on it. With surveillance and witness statements, we’ll help you separate the honest from the opportunists—because no one should profit from their fender bender.

General Liability 

Finger-pointing isn’t proof. 

Liability claims can be as vague as a foggy Michigan morning. That’s where we come in with everything from witness locates to door-to-door canvassing to get the real story. Whether it’s a construction mishap or a personal injury case, we’ll figure out who’s truly responsible.

Property & Casualty 

Did that tree really hit their car? 

Property damage claims can feel a little “too convenient” sometimes. Was it Mother Nature, or was someone giving their car a little too much “extra character” for that payout? We’ll use on-site investigations and document retrieval to verify every detail. The truth is out there—and we’ll find it.

Disability 

Disability or just selective ability? 

Some claimants can be miraculously healed when no one’s looking. Our surveillance teams and gym canvassers are pros at catching the “disabled” during their daily CrossFit routine. We’ll keep an eye on them and make sure they’re not faking it.

Need help navigating the claim jungle? Contact us today for a free consultation and let Ridgeback Investigations sniff out the truth for your insurance claims team.